Hyperlinks are not working in Microsoft Outlook 2010 Professional

by Dominic Zukiewicz 5. March 2010 16:23

When using Outlook 2010 RC1, I "suddenly" found that when clicking on hyperlinks, I was prompted by the dialog:

This operation has been canceled due to restriction in effect on this computer. Please contact your system administrator.

Now I have local administrator rights, so I wondered what had happened.

Its turns out the culprit was Google Chrome. After recently uninstalling it, I found that had not cleaned my registry properly. The value you are looking for (depending on your SID) is located under:

Before:

Key: HKEY_USERS\<LONG-SID>-2147\Software\Classes\.html
Value: (Default)
Data: ChromeHTML

After:

Key: HKEY_USERS\<LONG-SID>-2147\Software\Classes\.html
Value: (Default)
Data: htmlfile

This then required a restart and it worked perfectly fine after that.

Note: I had tried repairing Microsoft Office 2010 installation and resetting my web settings in IE8 Tools->Options, but no luck.

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Microsoft Office 2010 | Google Chrome

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